Frequently Asked Questions:

Can I pay for The Poetry Basket by Purchase Order?

No. As The Poetry Basket is an online programme it has to be purchased through the website as this is how the login details are generated.

I don’t have a Paypal account. Can I still purchase The Poetry Basket?

Yes. Click on The Poetry Basket tab, then follow all the steps until you reach the checkout. Once you are there, fill in the billing details that are starred. Then click the PINK link that says Proceed to PayPal. You DO NOT need to have a PayPal account to do this. At the top of the screen you will see a link called Login to PayPal. Ignore this. Scroll down and you will see a GREY click through that says Pay by Debit or Credit Card. Click this button. You will then be taken to a page where you can pay as a PayPal Guest. Fill in all your card details on this Secure Site and click the blue Pay Now link. Once you have purchased The Poetry Basket you will automatically be sent an email with your login details and password. Please note, these can sometimes end up in JUNK.

Where are my login details?

You should have been sent a computer generated email within A Few Minutes of purchasing The Poetry Basket. If you have not received these please check your Junk or Clutter mail box as they sometimes end up there. Unfortunately this is something we are unable to stop. If your login details have not arrived, please email trishalee@me.com and I will send you details of the user name that was created when you signed up, alongside a new password. Although we try to reply as quickly as possible, please allow a maximum of 48 hours.

Can I change the user name once a purchase has been made?

Unfortunately the user name created when The Poetry Basket was purchased is unable to be changed. The name that is put into the billing details automatically becomes the log in name.

I have been asked to buy this for one of my team, but I don’t know anything about it. What is The Poetry Basket?

The Poetry Basket is an online programme. Inside are 36 videos of poems with actions, suitable for children aged 3 to 6 years old.  In some ways the program is like an online book of poems, but rather than reading a poem and working out how to recite it, or what action to do with it, the videos do the work for you, so that practitioners can learn them quickly and then share them with their children. The poems are divided over 3 terms, with 12 poems included for each term. Each poem is between 4 to 8 lines long.

To purchase The Poetry Basket, go to https://helicopterstories.co.uk/courses/the-poetry-basket/

I am struggling to see the videos at school, but they work okay on my phone and on my computer at home.

In a rare few cases, the format of the videos poses a problem because of firewall settings. If this is the case you will need to get IT support to give permission to the helicopter stories website. Here is the information they may need. The videos are all hosted on Vimeo. They are set to play only on the helicopter stories website. For protection of our IP the videos are set to the following specifications. The videos are hidden from Vimeo. They can only be played on the Helicopter Stories domain, they can’t be downloaded and they can’t be added to people’s collections.

If you need any help, please email trishalee@me.com We will do our best to get back to you within 48 hours.

What People Say

I love it. It will really help the children’s use of language and vocabulary.

Lesley – Early Years Coordinator

My classes enthusiasm for the poems was huge and their appetite for more was immense.

Faye FS2 Teacher

The Poetry Basket is easy to use and it is useful that each term some of the poems are seasonal.

Rachel – FS2 Teacher

Let’s build something together.